Privacy

As part of the NCB family we are committed to respecting and protecting your privacy.

As a discreet programme, LEAP has its own privacy notice owing to its use of a data platform that collates and integrates data from all its services, explaining how the data is used as well as why this is important to the programme.

LEAP’s accountable body is the National Children’s Bureau, and as such, also adheres to its Privacy Notice too. This can be located here: https://www.ncb.org.uk/privacystatement

LEAP privacy notice

This is a privacy notice for the Lambeth Early Action Partnership (LEAP) and relates particularly to the Data Platform that manages the information on service usage and prepares it for evaluation. Other organisations that deliver services as part of the LEAP programme will have their own privacy notices.

What is LEAP?
We aim to transform the lives of babies, young children and their families in Lambeth.
Funded by the National Lottery Community Fund, we are part of ‘A Better Start’, a programme that supports families from pregnancy until children reach the age of four.

We offer interventions for parents and early-years professionals, focusing on three areas that play key roles in a
child’s early development:
• social and emotional development;
• communication and language; and
• diet and nutrition.

LEAP Partner Organisations
We are a partnership hosted by the National Children’s Bureau (Registered in England and Wales No. 952717;
Registered Charity No. 25885; Registered with the Information Commissioner’s Office No. Z7988835).

Our partners include Lambeth Council, Lambeth Clinical Commissioning Group and public health and local NHS
trusts, as well as local voluntary organisations, community groups, parents, schools, nurseries, statutory
organisations and local police leaders. You can find out more about us at www.leaplambeth.org.uk
In order to provide the best service possible and to ensure that our clients get the best out of the services offered by LEAP we will capture some personal data about them and their family.

What information do we hold?
We gather information from our services, to look at how you and other families benefit from the programme. It is
important that we receive this information so that we can do everything we can to benefit families, and better
understand how to give children the best start in life.

The information will depend on reporting and evaluation needs at the time. It usually includes information such as
the reference number used by the service, your and your child’s postcode, age or date of birth, ethnic background
and, if appropriate, information about any disability you may have. Individual services will also share information
about how you have used the service, such as the number of sessions you have attended and what difference this
has made to you.

How we collect your data
We collect data from the LEAP partner organisations that deliver the LEAP services. A formal agreement between
LEAP and these organisations guide how we share information, this makes sure that only essential information is
shared. This agreement is reviewed regularly.

How we store and protect your data
Data is submitted to LEAP using a restricted portal and saved to a secure cloud-based system, provided by Lambeth Council, with limited and protected user access. Where this data includes personal information and was shared by an NHS trust partner they will de-identify (pseudonymise) it before sharing. For other partners we will immediately de-identify (pseudonymise/anonymise) the Personally Identifiable Information (PII) when we receive it preserving all service user’s privacy, deleting any information that could identify an individual (for example, names and full addresses). This allows us to store the data in order to analyse the impact of the LEAP services without holding any identifiable personal information.

The data will reside within data centres in the European Union as part of Microsoft’s Azure public cloud. The level of protection for the rights of data subjects are the same as for the UK.
A very limited number of people have access to the obscured information. This includes those who are authorised to run analytics over the data and a limited number of approved individuals who administer the data platform. All
information is stored securely and held in the strictest confidence.

How the data is used
Our monitoring and evaluation teams, who may be supported by carefully selected external specialist organisations, use the de-identified information to understand how services improve the development and well-being of children in our community, and which services, or combination of services, have the greatest impact, in order to share learning.
In addition, we use the information to prepare anonymised reports for us, our partners and our Funder, the National Lottery Community Fund. We do not publish any information that could identify any individuals.

Legal basis
For services delivered by NHS trust partners we are using legitimate interest, provided by Article 6e and Article 9h of GDPR. Other services will be using consent as a legal basis for processing this information. Consent for us to collect and process data requires a positive opt-in by service users and all non-NHS related LEAP services will ask for this consent.

Objecting to the use of personal information
Service users have the right to object to the sharing of information with LEAP by NHS trust partners. Service users
wishing to object should contact the LEAP service(s) to which they are registered or the relevant NHS trust.

Opting out of the use of personal information
Service users have the right to opt out of LEAP receiving their information. The process for opting out will depend on what the specific data is and what LEAP service it relates to as this right does not apply to NHS related services.

Service users wishing to withdraw consent should contact the LEAP service(s) to which they are registered.

Accessing information or further queries
Service users have the right to see and access the information that is held about them. Such a request should be
directed to the LEAP service(s) to which they are registered. If you would like further information on the rights that service users have with respect to the information stored or have any concerns about any of the details in this
notice, please contact DataProtection@ncb.org.uk.

Further information and independent advice can be found on the Information Commissioner’s website. NCB’s
Privacy Notice can be accessed at https://www.ncb.org.uk/privacystatement

Data Retention
The retention period is expected to be at least the end of the LEAP programme which is due to end in 2025. At the end of the LEAP Programme one of the partners may take on the LEAP data platform as a legacy to develop the learning further, in which case the data will be further retained but for no longer than 25 years.

Cookies

Cookies are small files placed on your computer or other devices (such as smartphones or tablets) as you browse a website. They remember when your computer or device accesses our website.
LEAP uses cookies to improve how you experience our website. Cookies make it faster and easier to find what you want. For example, they can remember info, giving you the option to auto-fill forms.
Are there any disadvantages? Cookies allow web browsers, like Google, to keep track of all the websites you have visited. Advertisers can get access to this information and target you with products based on your searches. Is this bad? It depends on whether you want to see personalised adverts or not. Other third parties can also access your cookies, like the government.

You can find more information about cookies and how to control them on the websites of the Interactive Advertising Bureau  or Information Commissioner’s Office.

Your consent
Cookies may be set by us or by third parties. By continuing to browse our site you’re agreeing to our use of cookies.

Refusing consent
You can avoid the use of cookies using your browser’s cookie settings (how to do this depends on the browser you’re using, for example Google Chrome or Microsoft Internet Explorer). If you avoid the use of cookies, you may not be able to use the full functionality of our website, like signing up to events or subscriptions.

Google Analytics
We use Google Analytics (GA) to give you a better experience. We pay attention to how you use our website – noticing the content you prefer to see, and making sure that we give you more of that across all our digital channels, including social media.

We can spot frustrating features, such as broken links or irrelevant information that bores the socks of you.

GA records data such as your geographical location, device, internet browser and operating system. But none of this information personally identifies you to us. We send a partial record of your IP address to GA with the last few characters or “octet” removed, this prevents us or Google from knowing your exact location.

GA makes use of cookies, details of which can be found on Google’s developer
guides.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

Third party content – (videos, podcasts etc.)
We embed content from third parties such as YouTube, Vimeo, Twitter and SoundCloud. These providers will set their own cookies, which we do not control or have access to. These cookies are primarily used to:
• To track how many people are using the content that they are hosting.
• To prevent misuse of their platform.
• To easily connect it to any existing account you may have set up with that platform independently of this site.

To get more information about the cookies that they use, please visit their respective privacy policy pages.

If you do have cookies disabled in your browser, you may notice that some of the features of these services won’t work as expected.

What kind of cookies do we use?

1. Essential
   You need these cookies to move around our website and use its features. Without them, services such as subscription forms can’t work.
2. Performance
   These cookies tell us how you use our website, e.g. which pages you visit, and if you encounter annoying error messages. They don’t identify you to us. We only use them to improve how our website works.
3. Functionality
   These cookies record info like the previous choices you’ve made. They help you avoid seeing things that you may already have seen before – like pop up subscription requests.
   The information these cookies collect is anonymised and doesn’t track your browsing activity on other websites.
4. Advertising
   We advertise our website and campaigns, including how to donate, with partners such as Twitter, Facebook, Google and others.
   Cookies from these partners allow us to target our advertising to you or to people like you, or to exclude you from our advertising.
   For example, if you recently played a top-tips video on our website, we could prevent you from seeing future ads for that video on Facebook by using a Facebook cookie.
   
5. Our partners may use advertising cookies to create audiences on our behalf, so we can reach you, or people like you, with adverts about our events and services – spending our advertising budget more effectively.
   
6. We also track what happens to the emails we send out. This helps us improve our communications and campaigns. For example, when we deliver an email and you open it or click on a link, we can see that info. If we notice that a particular email had a very low open rate, we can work on subject headings – or test different sending times – to improve how many people open it.
   At the end of the day, we want more families to benefit from our free events and services.